Welcome to Frequently Asked Questions
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What hardware do I need?
Do we sell direct or through a distributor?
Can I have the software on a CD?
What Hardware do I Need?
This depends on your requirements and your budget but as a bare minimum you need a desktop or laptop computer with Windows XP or Windows Vista preferably with an internet connection.
Although the software works best with a barcode reader, you can search for a product by name and product type when inputting stock data so you do not need to manually enter barcodes.
This setup may be sufficient to trial with so you can get to know the system.
To scan barcodes to your laptop we recommend the Socket CHS 7 Series Cordless Hand Scanner.
This wirelessly scans barcodes via bluetooth to your laptop or to a Windows Mobile device and can be purchased at our shop.
If your computer does not have integrated bluetooth you will need to buy a USB Bluetooth Dongle from our shop.
Refer to the integration manual for instructions of how to integrate with barcode readers.
You can optionally use a Windows Mobile device for data collection and basic analysis if you purchase a "Pro" edition of the software.
We recommend the Unitech PA500 with Integrated Barcode Reader for this.
Alternatively
if you already have a bluetooth enabled Windows Mobile device or Smart Phone you may be able to use the Socket CHS for barcode scanning with your existing device.
If you choose the Unitech, no special integration with the barcode reader is required.
If decide you need to use Windows Mobile you need Vista Premium, Business or XP Professional to allow synchronisation.
For compatibility queries please see Operating Systems for more information.
For weight to volume conversion we recommend the MyWeigh iBalance 2600 scales.
There is no cabling or complicated interfaces, you simply tap in the weight of an open container in your laptop or mobile device and the volume is calculated automatically.
For liquid level to volume conversion you can use any ruler or a sliding scale for measurement, but profiling for these readings requires expert help so click here for details.
Do we sell direct or through a distributor?
We sell Online directly to our customers and also through a number of Independent Distributors who can provide a more personalised service.
For ease of distribution the software can be downloaded from here and you can register for a trial or buy a license and/or CD in our online shop.
You can also buy recommended hardware from our online shop which will be sent to you via our UK hardware distributor Zebmec.
If you would prefer a registered distributor to contact you please click here and we will pass on your details to one in your area if available.
If you are interested in becoming a Registered Distributor for our software or hardware please contact us for more details.
Can I have the Software on CD?
You can always download the latest software online but we can now also send you a CD if you have trouble downloading or want a backup copy.
We charge a small fee to cover CD burning, postage and packing - please click here to purchase a copy and we will send one straight out to you.
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